Terms & conditions

BOOKING INFORMATION

Terms & Conditions

Cove Resort | Al Thakhira, Al Khor, Qatar

1. Reservations

Reservations are subject to property availability, the stated occupancy limit and acceptance of the applicable booking conditions. The main guest must be at least 18 years old.

2. Rates and Payment

Accommodation rates are quoted in Qatari Riyals (QAR), unless otherwise stated. The full rental amount is payable at booking using the secure payment instructions provided by Cove Resort. Direct payments are accepted through SkipCash card payment links or Fawran.

3. Refundable Security Deposit

For direct reservations, a refundable security deposit of QAR 2,000 is required. This is collected through a secure payment link up to 48 hours before arrival. The deposit is returned within 7 days after checkout, less any agreed charges for damage.

4. Cancellation and Date Changes

Free cancellation is available up to 3 days before the scheduled arrival date. Cancellations within 3 days of arrival are reviewed individually, with refunds subject to management approval. Same-day cancellations and no-shows incur a charge equivalent to one night's stay. Date changes are free of charge, subject to availability.

5. Check-in and Check-out

Check-in begins at 3:00 PM and check-out is by 12:00 PM. Early check-in or late check-out of up to 3 hours may be arranged free of charge when the villa is available. Longer extensions are charged as one additional night.

6. Occupancy and Visitors

The villa accommodates up to 5 overnight guests, including children. A maximum of 5 additional visitors may be present at one time between 8:00 AM and midnight. Overnight visitors, parties and events are not permitted.

7. Identification and House Rules

The main guest must present a valid Qatar ID or passport and sign the rental agreement at check-in. Guests must comply with the published house rules throughout their stay.

8. Pool Safety and Property Care

Guests are expected to use the villa and its facilities responsibly. Children must be supervised by an adult at all times, particularly near the pool. Please report accidental damage or maintenance concerns to the management team.

9. Third-Party Booking Platforms

Reservations made through Airbnb, Booking.com or another booking platform may be subject to the pricing, payment, deposit and cancellation conditions presented during checkout on that platform.

10. Contact and Applicable Law

These terms are intended for direct reservations with Cove Resort and are subject to applicable laws in the State of Qatar. For questions or booking assistance, contact book@coveresort.qa.